The Customer Portal is a client-facing platform enabling enterprise customers to manage their infrastructure services, monitor network activity, configure security features, and access operational reports in real time.
The system provides unified access to colocation, network, security, and cloud-related services within a self-service environment.
Colocation & Locations
• Rack and infrastructure visibility
• Physical presence and location overview
• Asset tracking within data center environments
Network Management
• Traffic monitoring and bandwidth insights
• Network connections and virtual circuit visibility
• SDN-based configurations
DDoS Protection & Security
• DDoS mitigation alerts and profiling
• Mitigation filters configuration
• IP whitelisting management
• NaaS Firewall configuration
• WAAP (Web Application & API Protection)
Reporting & Documentation
• Usage and traffic reports
• API documentation and service references
Support & Communication
• Technical support contact workflows
• Customer Advisory Board (CAB) participation
• Operational support information
Feature Ownership – Customer Advisory Board (CAB)
• Led development of the Customer Advisory Board module.
• Designed and implemented document workflow management for CAB processes within the portal.
• Delivered the feature end-to-end across backend services and customer-facing components.
Cloud Integration (AWS)
• Designed and implemented AWS S3 and CloudFront integration for secure file storage and global content delivery.
• Refactored file handling workflows to support object storage while maintaining compatibility with existing services.
• Improved scalability and reliability of document delivery within the portal.
